Organizational Behavior (OB) is the study and application of knowledge about how people, individuals, and groups act in organizations. It does this by taking a system approach. That is, it interprets people-organization relationships in terms of the whole person, whole group, whole organization, and whole social system. Its purpose is to build better relationships by achieving human objectives, organizational objectives, and social objectives.
Models of Organizational Behavior
There are four major models or frameworks that organizations operate out of, Autocratic, Custodial, Supportive, and Collegial:
- Autocratic — the basis of this model is power with a managerial orientation of authority. The employees in turn are oriented towards obedience and dependence on the boss. The employee need that is met is subsistence. The performance result is minimal.
- Custodial — the basis of this model is economic resources with a managerial orientation of money. The employees in turn are oriented towards security and benefits and dependence on the organization. The employee need that is met is security. The performance result is passive cooperation.
- Supportive — the basis of this model is leadership with a managerial orientation of support. The employees in turn are oriented towards job performance and participation. The employee need that is met is status and recognition. The performance result is awakened drives.
- Collegial — the basis of this model is partnership with a managerial orientation of teamwork. The employees in turn are oriented towards responsible behavior and self-discipline. The employee need that is met is self-actualization. The performance result is moderate enthusiasm.
Although there are four separate models, almost no organization operates exclusively in one. There will usually be a predominate one, with one or more areas over-lapping in the other models.
I think these four models can help you to understand the different types of behaviors within the organization. I believe that if you understand your employees, the things that motivate them, their social behavior, their difficulties and their goals you will be able to manage them in a better way.
Also if you as a leader know the behavior of your employees you can help them creating development plans and providing them with projects so they can increase the companies' productivity, their own results and prepare them to be leaders.
The organizational behavior determines what the company is and if you understand and model those behaviors your business will denifinetely succeed.
Title: Leadership and Organizational Behavior
Author: McGregor's Theories X and Y
Date: 11/27/2011
By Henry Badilla Medina